Job Description
Location: Remote with regular travel across the UK
Salary range: £28,000-£30,000 plus performance-based bonuses
Hours: Full-time (35 hours per week)
Holiday: 20 days annually
We are looking for a charismatic Partnerships Manager to manage and expand our partnerships with our amazing and varied UK-based educational institutions. As the face of Caribbean Elective in the UK, you’ll be responsible for fostering and maintaining relationships, leading customer communications, and delivering engaging sessions to help prepare young people for their experiences abroad. This role requires someone with strong brand awareness, excellent communication skills, and the ability to manage multiple partnerships while upholding our values and mission. The successful candidate will be entrepreneurial, self-motivated, and determined to hit targets without daily supervision. Regular travel across the UK, particularly to London, will be required.
Background of Caribbean Elective:
Founded in 2017 by Co-Founders Sergio Fedee and Harry Spear, Caribbean Elective grew from very modest beginnings. Organic growth year-on-year has seen our social enterprise develop into one of the fastest-growing educational travel companies in the UK. Since our inception, over 2000 students have engaged with our programmes in Saint Lucia and Antigua. Caribbean Elective works with a range of partners in the UK at all levels of the education system, including Schools, Colleges and Universities.
The programmes we create in the Caribbean stimulate real and lasting social and economic change across the region whilst providing life and career-changing experiences for our students.
Our current team:
Caribbean Elective operates with a very small team in the UK. Their role is to provide leadership and strategic oversight of the business and to care for and develop our partnerships with our amazing educational partners.
Our Caribbean team is larger with a handful of full-time staff based in our Saint Lucia HQ. During our peak season of Jan-Aug, this team is expanded to contain a large number of temporary full-time and part-time team members.
Timeframe:
We are looking for our new partnerships manager to start with us as early as possible in January 2025.
Key Responsibilities and requirements for the role:
- Partnership Management: Manage existing partnerships with schools, colleges, and universities while identifying and growing new partnership opportunities.
- Brand Representation: Act as the face of Caribbean Elective in the UK, representing the organisation at events, conferences, and meetings, which may include public speaking and exhibiting at conferences.
- Customer Communications: Lead customer communications by monitoring and responding to inquiries via the public enquiries inbox, ensuring timely and professional responses.
- Pre-departure preparation: Work with students to prepare them for our Caribbean programs by delivering pre-departure sessions, attending relevant meetings and creating helpful pre-departure content.
- Strategy Execution: Implement the partnerships strategy developed by the board, aligning with broader organisational goals.
- Government Funding: Leverage government funding opportunities to enhance partnership development and program delivery.
- Regular Travel: Attend meetings with the board members in London and travel to meet partners and represent Caribbean Elective at events across the UK. Some overnight stays will be required.
Helpful skills and experience:
- Cultural Understanding: Experience working with a range of different cultural contexts and understanding of developing communities.
- Experience in Education: Familiarity with the educational travel sector and internationalisation within education.
- Charisma & Communication: A natural communicator with the ability to build strong, authentic relationships and represent Caribbean Elective with confidence and enthusiasm.
- Partnership Management Experience: Proven experience in managing partnerships or client relationships, or a demonstrated ability to quickly learn and adapt in a fast-paced environment.
- Brand Awareness: Deep understanding of brand representation and the ability to communicate Caribbean Elective’s values and mission effectively to stakeholders.
- Customer Service: Experience managing customer communications and maintaining a professional, helpful, and friendly approach to inquiries.
- Entrepreneurial Mindset: Demonstrates a proactive approach, acting without supervision and showing a determination to achieve goals and meet targets.
- Willingness to Travel: This role is remote, but regular travel to London and across the UK is required for meetings and events, with some overnight stays. It may also be required for the successful candidate to visit our programmes in the Caribbean.
- Ambition: We are looking for an aspirational professional who wants to grow with the organisation.
- Connection to our work: We would be interested to meet candidates who feel connected to our work either because of previous life experience, culturally or perhaps they may even have experienced one of our programmes as a student.
Financial remuneration
The successful candidate will receive an attractive package as part of the role, including an annual base salary of £28,000-£30,000. A range of performance-based incentives will also be included, and these can be discussed during the hiring process. They include a performance-based bonus.
Selection process details
(PLEASE NOTE: Applications will only be considered via the following process, please follow the application instructions)
Initial applications will close at 22:00 on the 17th November. Applicants are asked to apply by creating a short video answering the questions shown below. Videos should be uploaded to YouTube or a similar type of video platform using a private link. We Transfer can also be used. Please email your private link along with a copy of your CV to both harry@caribbeanelective.com and sergio@caribbeanelective.com
Following an assessment of applicants’ video and CV submissions, a shortlisted selection of candidates will be invited to an interview. This will be conducted in person at a location to be confirmed.
Following the first round of interviews, a successful candidate may be chosen. A second round of interviews may be required if the selection is highly competitive.
It is hoped the successful candidate will be appointed at the beginning of December for a start date in January. If no suitable candidates are identified we reserve the right to re-open the application process at any stage.
Questions for initial video application:
Please note your video should be no longer than 6 minutes.
- Please introduce yourself as a person and a professional (Approx 2 mins)
- Please provide an insight into why you would be an exceptional team member for Caribbean Elective and why your skills and experiences align with the responsibilities and requirements of the role laid out in the job description. (Approx 3 mins)
- Please provide us with details related to your availability to fill this role and when you would be able to start. Please also include details regarding where you are currently living. If you are currently in employment, please provide details related to your notice period. If you think we may need to make adaptions to enable you to do your job with us to the best of your ability, please also let us know about these here. (This question will not be assessed) (Approx 1 min)
Caribbean Elective is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from individuals who are neurodiverse and of all backgrounds.
You must have the legal right to live and work in the UK to apply.
If you have any questions about the role or application process please reach out to Harry Spear, Co-Founder on harry@caribbeanelective.com